Tell us what's going on. We reply the same business day.
Thirty minutes, no charge and no obligation. We look at what you are running, what keeps breaking, and what is worth fixing first.
✓
Got it. We'll be in touch today.
A real person reads every one of these, and we'll be in touch today.
Before you ask
That is most of our clients. We take over the administration: accounts, licences, patching, backups and the monthly reporting, so nobody internally has to own it.
Enquiries and requests get a reply before the end of the working day, usually within a couple of hours. Scheduled administration work is agreed in advance, and monitoring runs around the clock whether or not anyone has raised anything.
Yes, and we handle the awkward parts: collecting admin credentials, documenting what exists and running both setups in parallel until yours is clean.
Half an hour, in person or on a call. We ask what you run, what breaks and what is coming up, then tell you the things we would fix first and roughly what they would cost. You keep the notes whether or not you work with us.
Both. We're based in Houston and come on-site for anything hands-on, hardware, wiring, networking closets. Day-to-day support, monitoring and everything else runs remotely just as smoothly, which is how we support clients across the US.